Description

This role is designed for a professional with a focus on AWS and Site Reliability Engineering (SRE). The ideal candidate will handle basic reliability enhancements and efforts to reduce operational toil. They will monitor system performance, set up proactive alerting to maintain service levels, and join the on-call rotation. Additionally, they are expected to engage in disaster recovery exercises in production environments and may also be involved in training new team members.

Requirements

Scope and Responsibilities:

• Develop monitoring queries and establish service level baselines.

• Provide support to senior engineers during incidents.

• Actively contribute to post-mortems and Root Cause Analyses (RCAs).

• Participate in disaster recovery testing.

• Implement automation and execute code in production environments.

• Contribute to the documentation of SRE practices and knowledge.

Technical Competencies:

• Observability: Capable of creating proactive alert rules, monitoring app performance through browser agents, scripting synthetic transactions, conducting advanced Application Performance Monitoring (APM), and formulating Service Level Objectives based on the Golden Signals.

• Incident Management: Skilled in developing RCAs, leading scenario modeling, providing on-call support, and writing advanced automation scripts for incident management.

• Design for Reliability: Able to make theoretical performance and capacity recommendations, with a strong understanding of DevOps practices including monitoring, cloud storage, and CI/CD.

• Disaster Recovery: Proficient in on-call disaster recovery support, testing system component failover, and automating recovery using Infrastructure-as-Code.

• Platforms and Automation: Experienced in identifying improvements for the developer experience, enhancing software delivery through automation, and maintaining secure cloud environments.

• Reliability Culture: Able to contribute to the SRE knowledge base, analyze operational toil, and independently manage small toil reduction projects.

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