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Meta Channel Inventory Operations Planner in Tokyo, Japan

Summary:

Meta is seeking a proactive and hands-on hardware focused Channel/Sales Operations Planner to support our Distribution Partners responsible for reselling to B2B Partners (Retail, Enterprise, Carriers). The successful candidate will have the opportunity to support an exciting array of consumer electronics products focused on Mixed Reality (MR) and social presence. This position reports to the regional Channel Operations Manager.

Required Skills:

Channel Inventory Operations Planner Responsibilities:

  1. Employ CPFR (Collaborative Planning, forecasting and Replenishment) methodologies on assigned Partner accounts to plan for customer demand

  2. Ensure timely and accurate allocation of inventory and CPFR sell in plans in the tools as applicable

  3. Monitor Distribution Partners, tier 2 Retailers and internal DC inventory health

  4. Sense and respond to sell-in, sell-out, and sell through to ensure optimal supply availability throughout the channel

  5. Accountability for oversight of RMA processing by RMA coordinator and confirm validity of returned goods with 3rd party fulfillment partner

  6. Work with 3rd party fulfillment provider to assist in resolving operational process or transactional issues as required

  7. Actively manage regularly scheduled meetings with Sales, Partners, and other internal teams as required

  8. Liaise with Finance on credit limit preparation, order approvals, customer deductions, stock rotations, returns, and delivery confirmations

  9. Provide project support and assistance as assigned or required

  10. Perform system and physical inventory reconciliation as required

  11. Collaborate and oversees accounts with Channel Operations team

  12. Assist with onboarding and administrative details to meet targets and ensure all systems are updated with accurate information for transacting business

Minimum Qualifications:

Minimum Qualifications:

  1. 5+ years directly supporting Retail, Carrier and/or Enterprise Partners, including commercial terms, SLA’s, order and inventory management

  2. Retail and B2B experience required

  3. Strong analytical skills required (Intermediate to Expert level in Excel)

  4. Ability to multitask and prioritize requests

  5. Excellent verbal and written communication with the ability to present your message to a wide range of audiences e.g. engineering, technical operations, 3rd party vendors, etc. in both English and Japanese

  6. Able to adapt to new internal tools and processes quickly

  7. Genuine care and concern for meeting others’ needs and delivering against objectives and timelines

  8. Experience with using Oracle ERP, Excel, Tableau

  9. B.S. Degree in Business or related field

Preferred Qualifications:

Preferred Qualifications:

  1. Enterprise or Telco/carrier experience highly desired

  2. Previous CPFR experience

Industry: Internet

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